Privacy Policy

Information Notice regarding the processing of personal data pursuant to Article 13 of Regulation (EU) 2016/679

Dear User,
Limo Shuttle Società Cooperativa a r.l. (“Limo”) is the owner of the websites https://www.romefiumicinotransfer.com, https://www.civitavecchiashuttleexpress.com, https://www.fiumicinoshuttleexpress.comhttps://www.limoshuttle.it (“Websites”). Limo informs you that the data you provide when accessing and interacting with the Websites will be processed in accordance with the provisions of the following notice.


1. Data Controller

The Data Controller is Limo Shuttle Società Cooperativa a r.l., with registered office at Via Canelli, 21, 00166 – Rome, VAT No. 17042361000, contact email: info@limoshuttle.it  (“Controller”).


2. Purposes and methods of processing – Data retention period

Limo processes Users’ personal data for the following purposes:

a) to prepare pre-contractual documentation related to Limo’s business activities, namely the Chauffeur-driven Car Hire service;
b) for the conclusion and performance of contracts relating to the same activity;
c) for any administrative and accounting activities connected to the use of Limo’s services, as well as for the fulfillment of legal obligations;
d) to send communications aimed at promoting and/or directly selling products or services similar to those already purchased/used by the User (so-called “soft spamming”), without prejudice to the User’s right to object at any time;
e) for statistical and historical purposes (with anonymous data only).

Personal data are processed using manual and electronic tools and are stored in the designated electronic database. Personal data contained in the automated information system, as well as those stored in the Controller’s electronic archives, are processed in compliance with current legislation and the GDPR regarding security measures, in order to minimize the risks of destruction, loss, modification, unauthorized disclosure or access—whether accidental or unlawful—or processing that is not consistent with the purposes of collection.

Personal data are retained for the time necessary to achieve the purposes outlined above, and to fulfill legal obligations related to such purposes.


3. Types of personal data processed

Limo processes personal data voluntarily entered by the User on the Websites or communicated to Limo by third parties to whom the User has granted consent for the provision of services (including, in particular, personal details, tax codes, contact information, telephone numbers, email addresses, data contained in comments or reviews, geolocation data, etc.), as well as autonomously generated technical data (in particular, IP addresses, log files related to browsing on the Websites, purchases made, etc.).

Credit card data

The Controller does not process data relating to the payment instruments chosen by the User, who is redirected to the websites of the service providers responsible for such activities.

Data received from independent Controllers

The Controller may process the above-mentioned data that the User may have provided to a third party who, in turn, and in order to fulfill a contractual obligation, has communicated them to the Controller.


4. Provision of data and consent to processing – Consequences of failure to provide data

Providing data for the purposes referred to in points (a), (b), and (c) of Article 2 above is mandatory. Therefore, failure to provide such personal data will make it impossible for the User to benefit from Limo’s services and will prevent Limo from performing administrative and accounting activities. Consent to the processing of personal data for these purposes is not required pursuant to Article 6(1), letters b) and c) GDPR.

For the purpose referred to in point (d) of Article 2 above, consent is not required under applicable legislation, without prejudice to the User’s right to object at any time using the methods described below.

Consent for the purpose referred to in point (e) of Article 2 is not required pursuant to Article 6 GDPR, as the purpose is based on the Controller’s legitimate interest.


5. Scope of data communication

Personal data provided by the User for the purposes described in Article 2 above may be disclosed or communicated to the following recipients:

  • employees and/or collaborators of Limo and/or group companies in any capacity, for the performance of services requested by Users;

  • employees and/or collaborators of Limo and/or group companies in any capacity, for administrative, accounting, IT, and logistical support activities;

  • public and/or private individuals or legal entities (legal, administrative, and tax advisors, IT companies, and any other entities) engaged by Limo in connection with the purposes outlined in Article 2;

  • any entities (including Public Authorities) that have access to the data by virtue of legal or administrative provisions.


6. Rights of data subjects

Pursuant to Articles 15 et seq. of the GDPR and applicable legislation, the User has the right—without prejudice to the right to lodge a complaint with the Italian Data Protection Authority and to withdraw consent at any time—to:

  • obtain confirmation as to whether or not personal data concerning them exist and communication of such data in an intelligible form, receiving them in a structured, commonly used, and machine-readable format, with the possibility of transmitting them to another controller (“Right to data portability”);

  • obtain information regarding:
    (i) the origin of personal data, the purposes and methods of processing, the logic applied in the case of processing carried out with electronic means;
    (ii) the identification details of the Controller and Processor(s);
    (iii) the subjects or categories of subjects to whom the data may be communicated or who may become aware of them in their capacity as processors, persons in charge, or authorized personnel;

  • obtain:
    (i) the updating, rectification, or integration of personal data concerning them or, in case of dispute regarding the accuracy of the data, restriction of processing for the time necessary to carry out appropriate checks;
    (ii) the transformation into anonymous form or the blocking of data processed unlawfully, including data whose retention is unnecessary for the purposes for which they were collected or subsequently processed;
    (iii) certification that the operations referred to above have been brought to the attention of those to whom the data have been communicated or disclosed, unless this requirement proves impossible or involves a manifestly disproportionate effort compared to the right protected;

  • object, in whole or in part:
    (i) to the processing of personal data concerning them, even if relevant to the purpose of collection;
    (ii) to the processing of personal data for commercial information purposes, advertising material, direct sales, market research, or commercial communication;

  • obtain erasure without undue delay when the data are no longer necessary for the purposes for which they were collected or otherwise processed, have been unlawfully processed, or when the User (i) requests it, (ii) withdraws consent, or (iii) objects in whole or in part to the processing;

  • obtain restriction of processing when the data (i) have been unlawfully processed but the User opposes erasure, (ii) are required by the User for the establishment, exercise, or defense of a legal claim, (iii) are subject to assessment regarding the Controller’s legitimate grounds for processing.

These rights may be exercised by contacting the Controller at the email address thelimoshuttle@gmail.com or, where applicable, via the unsubscribe option included in communications.

The Controller has also appointed a Data Protection Officer (DPO), Attorney Giorgio Cappiello.

Any requests to the DPO may be sent to the email address mentioned above.